Hanover
What Hanover filed with IFA about the water it produced and the water it billed for, 2019–2023 — and what the filing does and does not let anyone verify.
- Non-revenue water, FY2023
- 12.1% Computed from filed system input and billed consumption.
- system input volume 76.3 sheet Sheet1, cell H169 · million gallons per year, declared in the column header in all three vintages
- billed authorized consumption 67.1 sheet Sheet1, cell I169 · billed metered plus billed unmetered
- Recoverable annually
- $8,510 Apparent loss is valued at this utility's own reported retail price of water. Real loss is NOT included — IFA publishes a variable production cost whose unit it does not declare, so no dollar figure is put on the leaked water. The real recoverable total is higher than this by an amount this filing does not let anyone state.
- cost of apparent losses, as filed 8,512 sheet Sheet1, cell AA169
- Balance check
- inapplicable IFA derives water losses from system input minus authorized consumption, so this decomposition holds by construction.
2026-09-08-c8960b5d1f33.xlsxSheet1 H169
Where this figure comes from
(system input − billed authorized) ÷ system input × 100
From data/archive/in-ifa-water-loss/2026-09-08-c8960b5d1f33.xlsx (SHA-256 c8960b5d1f332b53), retrieved 2026-09-08 from the published source.
2026-09-08-c8960b5d1f33.xlsxSheet1 AA169
Where this figure comes from
cost of apparent losses + cost of real losses, both as computed in the filed audit
From data/archive/in-ifa-water-loss/2026-09-08-c8960b5d1f33.xlsx (SHA-256 c8960b5d1f332b53), retrieved 2026-09-08 from the published source.
What the record shows
12.1% non-revenue water in FY2023, higher than 23% of the 430 Indiana systems that filed that year.
Compliance record
10 violations on EPA's record for this system as of 2026Q2. 9 resolved, 1 archived, and 0 still open.
Nothing on the record is open as of 2026Q2.
Counted as distinct violations, not as rows: EPA's export carries one row per enforcement action taken against a violation, so a row count would multiply this system's record several times over. A violation here is a breach of a reporting, monitoring or contaminant-level rule as reported to EPA — it is not a measurement of the water, and this site has none.
Source: US EPA, Safe Drinking Water Information System, via the ECHO national download, 2026Q2. How we hold it.
IFA derives water losses from system input minus authorized consumption, so these parts sum to the whole on every filing. What a filing can get wrong is which of these numbers were measured.
Where these volumes come from
- System input 76.3 MG sheet Sheet1, cell H169 · million gallons per year, declared in the column header in all three vintages
- Billed authorized 67.1 MG sheet Sheet1, cell I169 · billed metered plus billed unmetered
- Unbilled authorized 0.17 MG sheet Sheet1, cell K169 · unbilled metered plus unbilled unmetered
- Apparent loss 0.34 MG sheet Sheet1, cell O169
- Real loss 8.7 MG sheet Sheet1, cell P169
From data/archive/in-ifa-water-loss/2026-09-08-c8960b5d1f33.xlsx (SHA-256 c8960b5d1f332b53), retrieved 2026-09-08 from the published source.
| Year | NRW | Input (MG) | Recoverable |
|---|---|---|---|
| 2023 | 12.1% | 76.3 | $8,510 |
| 2019 | 10.3% | 67.6 | $21,400 |
Comparable systems
The same size band — 1,000–3,300 connections.
| System | Basis for comparison | NRW |
|---|---|---|
| Northwest Jasper Rwd | 1,000–3,300 connections | 9.0% FY2023 |
| Hamilton | 1,000–3,300 connections | 31.6% FY2021 |
| Holton Community Water Corporation | 1,000–3,300 connections | 26.3% FY2023 |
| Sullivan-vigo Rural Water Corp. | 1,000–3,300 connections | 3.4% FY2023 |
| South Whitley, Town Of | 1,000–3,300 connections | 26.7% FY2021 |
| Knightstown Water | 1,000–3,300 connections | 56.3% FY2023 |
| Crawfword County Water Company Inc. | 1,000–3,300 connections | 17.6% FY2023 |
| Chesterfield | 1,000–3,300 connections | 37.8% FY2023 |
Where is it going?
This page says how much — roughly $8,510 a year. It cannot say which accounts, which zones, or which meters. That takes your billing history, your meter reads, and your production data reconciled against each other.
Our Water Loss Recovery Snapshot is three weeks, one flat fee, and the deliverable is a ranked list of specific accounts and zones with dollars and a confidence on each.
See what the Snapshot delivers Email us about HanoverSources and corrections. Every figure above is either filed by the utility or computed from filed figures, and each one says which. If a number here is wrong, it is either wrong in the filing or wrong in our reading of it — tell us which and we will correct the page and say what changed.
- Indiana Finance Authority — compiled water loss audit dataset, Appendix B to the biennial report required by IC 8-1-30.8. Retrieved 2026-09-08 from data/archive/in-ifa-water-loss/2026-09-08-c8960b5d1f33.xlsx. https://www.in.gov/ifa/water-loss-audits/