What we do
We work on the physical system and its records.
Water loss and non-revenue water
We build the AWWA M36 audit from production, meter and billing records, then separate apparent losses from real ones and price both.
Lead service line inventories
We reconcile tap cards, GIS, billing accounts and field verification into one inventory, and keep it current through replacement and LCRI reporting.
Meter-to-bill reconciliation
We match the meter install file against billed accounts and reads, so meters in the ground and accounts in billing agree.
Asset condition and priority
We rank mains and equipment on break history, condition, consequence of failure and cost, so the replacement order is defensible.
Migrations and integration
We move records into a new system with history intact, then connect it to SCADA, AMI, GIS, CMMS and billing so the data reconciles.
Automated reporting
Water loss audits, state submittals, grant reports and council packets, generated from the source systems instead of rebuilt by hand each month.
Rates, debt and capital
We model what a rate change or recovered revenue does to fund balance and debt-service coverage, with every figure traced to its source.
01Plant, field and SCADA
Telemetry, pumps, tanks, treatment and production metering.
02GIS and the network
Mains, valves, service connections and parcels, as they are mapped.
03Work orders and condition
CMMS records, inspections, breaks and crew history.
04Billing, rates and capital
AMI reads, billed accounts, rate models, debt schedules and the capital plan.
People
All three of us work on your job.
No account manager, and no handoff to a team you haven't met. For most utilities we work as a fractional CTO bench.
Get in touch
Tell us what's costing you the most time.
A short call is usually enough to tell whether we can help.
[email protected]- Based in
- Cambridge, MA and Dallas, TX
- We work with
- Cities, counties, utilities and regional agencies
- First step
- Scoping and public-record diligence, at no charge
- Who you get
- All three of us on the job, start to finish
- Engagement shape
- Fractional CTO bench for most utilities; scoped projects where the work is contained
The water loss index is a sample of the reporting work, built from public data.