What we do
Data and operations work for city government.
Technology assessment and strategy
We review the software each department runs on, how those systems exchange data, and the workarounds staff have built. Then we write the roadmap: what to fix, what to replace, what to leave alone, and in what order.
AI readiness
AI works on top of records that are already organized. Answering a question that spans several systems means the underlying data has to be managed and integrated well.
Process optimization
We map how a process runs today and streamline it. Fewer handoffs, less duplicate data entry, less waiting on another stakeholder.
Implementation and adoption
We run the rollout: configuration, data, and training.
Data migration and integration
We move your records into the new system with documents and history intact, cleaned and indexed so staff and software can both find them.
Automated reporting
Water loss audits, state submittals, grant reports, council packets. Generated from the source systems instead of rebuilt by hand every month.
Analytics and decision tools
Dashboards and models for a specific decision. Which main to replace first. What a rate increase does to fund balance and coverage.
01Water & wastewater
Non-revenue water, meter-to-bill reconciliation, plant and SCADA data.
02Roads & assets
PCI scoring, asset inventory, and repair prioritization.
03Permits & service
Permit review streamlined, case history intact through a system change.
04Rates, debt & capital
Rate models, debt schedules and capital plans, with every figure traced to its source.
People
All three of us work on your job.
No account manager, and no handoff to a team you haven't met. For most cities we work as a fractional CTO bench.
Get in touch
Tell us what's costing you the most time.
A short call is usually enough to tell whether we can help.
[email protected]- Based in
- Cambridge, MA and Dallas, TX
- We work with
- Cities, counties, utilities and regional agencies
- Who you get
- All three of us on the job, start to finish
- Engagement shape
- Fractional CTO bench for most cities; scoped projects where the work is contained
The water loss index is a sample of the reporting work, built from public data.