March 1, 2024
How OptimalWork Transforms Public Service
Applying the OptimalWork framework to municipal work creates conditions where both operational excellence and personal flourishing naturally follow.
OptimalWorkPublic Service
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Practical wisdom, case studies, and reflections on transforming municipal service through patient intelligence and character formation.
Featured Post
Why Municipal Innovation Requires Patience, Not Speed
The most powerful municipal transformations happen slowly, building trust and competence through daily practice rather than revolutionary changes.
March 15, 2024
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February 20, 2024
Bridging Generations in Municipal Work
Young professionals and experienced staff can learn from each other when organizations create structured mentorship and knowledge transfer.
MentorshipKnowledge Transfer
Read More →February 5, 2024
When Technology Actually Serves People
Municipal technology projects succeed when they eliminate drudgery while preserving human judgment and relationship.
TechnologyHuman-Centered Design
Read More →January 22, 2024
Case Study: Transforming Operations in Aledo, TX
How a small Texas city improved citizen services while developing staff through patient process improvement and character formation.
Case StudyProcess Improvement
Read More →January 8, 2024
Finding Formation Through Daily Municipal Work
Every municipal task offers opportunities for developing the virtues needed for generous public service.
Character FormationDaily Work
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