Bridge seasoned expertise with youthful vision—applying the proven OptimalWork framework to transform cities while preparing the next generation to serve with competence and generosity.

Founder

Ammar M. Plumber

Ammar M. Plumber

  • Chief Innovation Officer, City of Aledo, TX
  • M.S. Behavioral & Decision Sciences, UPenn
  • Municipal Finance Credential, UChicago
  • OptimalWork Mentor

Where Patient Intelligence Builds Municipal Futures

The most powerful lever for transformation isn't upgrading systems or hiring younger staff—it's fostering a culture that embraces challenges. We pair seasoned leadership with technically-capable emerging professionals coached to work mindfully.

Built on the OptimalWork Framework

Research shows people are 5x more productive at their best—not from working more, but from bringing ideals to daily work.

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Reframing

Master your attitude by discovering opportunity in every challenge

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Mindfulness

Cultivate focused attention on what matters most

Challenge

Approach each action with deliberate purpose

Our Dual Approach

Strategic transformation through both organizational development and talent preparation

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Transform Current Teams

Work with existing municipal staff to discover opportunities for both operational improvement and character development

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Develop Rising Leaders

Prepare young professionals who understand that innovation serves people through comprehensive formation

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Speaking/Teaching

OptimalWork combines theoretical depth about the good life with the right practical tools to pursue it.

Peter Copeland
Director of Policy, Government of Ontario
Professional Setting

Core Capabilities We Develop

Skills for both immediate impact and long-term municipal leadership

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Process Intelligence

Map workflows and observe patterns—the foundation for strategic thinking

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Creative Integration

Connect systems thoughtfully and discover unexpected possibilities

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Strategic Evaluation

Assess technology and changes by understanding true costs and long-term impact

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Relationship Building

Guide change with patience and build trust across boundaries

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Purposeful Innovation

Identify opportunities where technology serves human flourishing

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Formation Through Work

Discover how daily challenges develop virtue and meaning

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Integrated Development Framework

Where seasoned wisdom guides fresh perspective

Current StaffFormationEmerging LeaderDevelopmentProcess Mastery &Patient ObservationMunicipal Systems &Leadership KnowledgeMentorshipRelationshipsCreativeProblem-SolvingCollaborativeInnovationGenerousServiceOrganizationalTransformationIndividualFlourishingClinical PathLeadership Path
Teaching Session

Get the Complete Playbook

25-page guide with templates, frameworks, and case studies for municipal transformation.

Role descriptions & authority matrices
Workflow mapping templates
Cost assessment frameworks
Implementation case studies

Work as Formation in Municipal Service

Citizens experience the quality of our inner life through every interaction. By developing both competence and the virtues needed for generous service, we create conditions where public work becomes a path to personal flourishing while serving the common good.

We strive to build organizations that appeal to young talent, while educating that talent to value the wisdom passed down to them.

Ready to Transform Municipal Service?

Whether you're a municipal leader seeking to develop your current team, or an emerging professional called to serve with both competence and character—let's discover how patient intelligence can build the future of local government.

✉️[email protected]